Please note that each return or exchange request is considered as an individual case. We are unable to offer refunds if we have been given an incorrect or incomplete shipping address, or if there have been three (3) failed delivery attempts by our shipping partners and/or if the package has been refused by the recipient.

If your request meets our return criteria as stated above, please contact our client services team within three (3) days of delivery with the following information: 
* Your Order Number 
* The reason for return and in the case of a defective or incorrect product, please send us an image of the received garment 
Please do not, send back the garments without any written confirmation from our client services team. No refunds would be made in such instances.